Trust Leader for practitioners

Help your clients strengthen the trust their work depends on.

Turn trust from a vague idea into specific behaviours people can practise with someone they need to work with.

28 days free. No credit card. No automatic subscription. You decide whether to continue.

One connected journey you can follow.

  1. 01

    Identify

    Identify — one person, one situation: ask the five Trust Questions, read the Trust Map, and choose the one behaviour that matters.

  2. 02

    Design

    Design — choose and sequence the practice: pick the Behaviour Playlist that strengthens that behaviour.

  3. 03

    Facilitate

    Facilitate — practise it in the real relationship, away from the screen, where the trust is actually needed.

  4. 04

    Reflect

    Reflect — capture what changed (keep it private or share it), review the dated evidence, and return to the map.

After a couple of weeks, return to the same relationship and questions. Any movement is evidence for a better conversation, not proof or a final verdict.

Trust Leader definition

Trust is someone's confidence in you with something they care about.

Trust is their decision, shaped by how they experience your behaviour. So you can make it easier to give.

One real relationship. One clear focus. Practical evidence to bring back to the coaching conversation.

From broad idea to useful action

A clear structure for trust work.

Trust Leader does not replace your judgement. It gives the work a shared language, a practical next step and a dated record of what happened.

One connected journey you can follow.

  1. 01

    Identify

    Identify — one person, one situation: ask the five Trust Questions, read the Trust Map, and choose the one behaviour that matters.

    Trust Map
  2. 02

    Design

    Design — choose and sequence the practice: pick the Behaviour Playlist that strengthens that behaviour.

    Behaviour Playlist
  3. 03

    Facilitate

    Facilitate — practise it in the real relationship, away from the screen, where the trust is actually needed.

    Practice in the relationship
  4. 04

    Reflect

    Reflect — capture what changed (keep it private or share it), review the dated evidence, and return to the map.

    Reflection, Journals and re-score

After a couple of weeks, return to the same relationship and questions. Any movement is evidence for a better conversation, not proof or a final verdict.

The person doing the trust work moves through all four stages. As a practitioner, you support them through it.

Scott Hunter speaking about trust at HR Week in Warsaw
Scott Hunter speaking at HR Week, Warsaw.

Made for practitioners

Your judgement stays at the centre.

Use Trust Leader to make trust work more specific without reducing a relationship to a score or personality label.

  • Give clients a way to act between conversations.
  • Work with one important relationship at a time.
  • Bring real evidence back to the next conversation, not just good intentions.

Coaches and consultants use it with individual clients. L&D, OD and People teams use it across cohorts and programmes. Same method, whoever you're helping.

See it for practitioners

Trust Telegraph

One useful idea about trust, in your inbox.

Short, practical thinking for people whose work depends on other people’s confidence.

Join Trust Telegraph

Start with one relationship

Take the first 28-day Trust Journey.

Map one working relationship, choose one useful behaviour and build evidence through practice.

Start your free 28-day trialYou will continue securely to the Trust Leader Hub to create your account.