How it works

Give the trust conversation somewhere to go.

Map one real relationship, choose one behaviour to practise, reflect with clear sharing choices and review dated evidence together.

Follow the Trust Journey
  1. IdentifyMap one relationship
  2. FocusChoose one behaviour
  3. DesignBuild short practice
  4. FacilitateAct in real work
  5. ReflectRecord what happened
  6. ReviewDecide what comes next

Structure for the trust work. Practice in the relationship. Evidence for the next conversation.

05Trust Questions
01Behavioural focus
28Days in the trial

The Trust Journey

A connected journey, not a content course.

The platform gives the work a structure. The important action still happens with the person whose confidence matters.

  1. 01 · Identify

    See where confidence may be held back.

    Your client chooses one person and one outcome that depends on the relationship. The Trust Map uses five questions to make their current view specific.

    What this gives you

    A named relationship, a real goal and one area you can work with.

    Trust Map results for Maya’s relationship with Daniel, showing Delivery and Consistency as the focus
    01 · Trust Map resultMaya’s view identifies Delivery and Consistency as the focus for this relationship.
  2. 02 · Focus

    Choose one behaviour that could matter.

    The largest gap does not become a verdict. It becomes a place to explore. Maya chooses B5 · Flag It Early because Daniel needs earlier updates and fewer surprises.

    What this gives you

    A practical choice instead of a broad instruction to “work on trust”.

    Delivery and Consistency behaviour options with Flag It Early selected
    02 · Choose a behaviourMaya selects one observable behaviour rather than trying to improve trust in general.
  3. 03 · Design

    Turn the focus into short practice.

    Three activities help Maya notice, rehearse and use the behaviour in the real relationship. The work continues between conversations.

    What this gives you

    A client who returns with something they tried, not only something they intended.

    B5 Flag It Early playlist showing Early Warning and Red Flag Slalom ready to do
    03 · Behaviour PlaylistIf Only is in progress, with Early Warning and Red Flag Slalom ready to follow.
  4. 04 · Facilitate

    Act where the trust is needed.

    The activity is a prompt for workplace action, not screen completion. Maya raises a risk while Daniel still has choices.

    What this gives you

    A bridge from the coaching or L&D conversation into daily work.

    If Only activity step asking Maya to identify moments when an issue was not raised in time
    04 · Activity practiceThe If Only activity moves from a short prompt into action in the real relationship.
  5. 05 · Reflect

    Reflect with a clear choice about sharing.

    Activity reflections are shared with the practitioner by default, while journal entries start private. Your client stays in control and can choose what they share or keep to themselves.

    What this gives you

    Useful material for the work, with a clear boundary around private thinking.

    Private journal entry dated 16 July recording an early warning to Daniel and a carry-forward action
    05 · Your choice to shareMaya can keep her journal entry private or choose to share it with her practitioner.
  6. 06 · Review

    Return to the map and decide what comes next.

    After 14 days, Maya can revisit the same relationship and questions. Any movement is evidence for a better conversation, not proof or a final verdict.

    What this gives you

    A dated starting point, real practice and a clearer next choice.

    Trust Map summary showing a Delivery and Consistency gap and the chosen early-warning behaviour
    06 · Return to the Trust MapThis summary keeps the relationship, focus and chosen behaviour connected before the later review.

A straight word about measurement

A baseline, not a verdict.

The Trust Map records one person’s structured view of how another may experience them. It is not an objective diagnosis of whether they are trusted.

Its value comes from being specific, dated and repeated under the same questions. That makes movement discussable while leaving room to ask the other person directly.

Start with one relationship

See exactly what your clients will experience.

28 days free. No credit card. No automatic subscription. You decide whether to continue.

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