How it works

Give the trust conversation somewhere to go.

Map one real relationship, choose one behaviour to practise, reflect with clear sharing choices and review dated evidence together.

28 days free. No credit card. No automatic subscription. You decide whether to continue.

One connected journey you can follow.

  1. 01

    Identify

    Identify — one person, one situation: ask the five Trust Questions, read the Trust Map, and choose the one behaviour that matters.

  2. 02

    Design

    Design — choose and sequence the practice: pick the Behaviour Playlist that strengthens that behaviour.

  3. 03

    Facilitate

    Facilitate — practise it in the real relationship, away from the screen, where the trust is actually needed.

  4. 04

    Reflect

    Reflect — capture what changed (keep it private or share it), review the dated evidence, and return to the map.

After a couple of weeks, return to the same relationship and questions. Any movement is evidence for a better conversation, not proof or a final verdict.

The person doing the trust work moves through all four stages. As a practitioner, you support them through it.

The Trust Journey

One connected journey you can follow.

The person doing the trust work moves through all four stages. As a practitioner, you support them through it.

  1. 01 · Identify

    Identify — one person, one situation: ask the five Trust Questions, read the Trust Map, and choose the one behaviour that matters.

    See where confidence may be held back, and choose where to start.

    Your client chooses one person and one outcome that depends on the relationship. The five Trust Questions make their current view specific, and the Trust Map organises those responses.

    The largest gap does not become a verdict. It becomes a place to explore. Maya chooses B5 · Flag It Early because Daniel needs earlier updates and fewer surprises.

    What this gives you

    A named relationship, a real goal and one observable behaviour to practise.

    Trust Map results for Maya’s relationship with Daniel, showing Delivery and Consistency as the focus.
    01.1 · Trust Map resultMaya’s view identifies Delivery and Consistency as the focus for this relationship.
    Delivery and Consistency behaviour options with Flag It Early selected.
    01.2 · Choose a behaviourMaya selects one observable behaviour rather than trying to improve trust in general.
  2. 02 · Design

    Design — choose and sequence the practice: pick the Behaviour Playlist that strengthens that behaviour.

    Turn the focus into short practice.

    Three activities help Maya notice, rehearse and use the behaviour in the real relationship. The work continues between conversations.

    What this gives you

    A client who returns with something they tried, not only something they intended.

    B5 Flag It Early playlist showing Early Warning and Red Flag Slalom ready to do.
    02 · Behaviour PlaylistIf Only is in progress, with Early Warning and Red Flag Slalom ready to follow.
  3. 03 · Facilitate

    Facilitate — practise it in the real relationship, away from the screen, where the trust is actually needed.

    Act where the trust is needed.

    The activity is a prompt for workplace action, not screen completion. Maya raises a risk while Daniel still has choices.

    What this gives you

    A bridge from the coaching or L&D conversation into daily work.

    If Only activity step asking Maya to identify moments when an issue was not raised in time.
    03 · Activity practiceThe If Only activity moves from a short prompt into action in the real relationship.
  4. 04 · Reflect

    Reflect — capture what changed (keep it private or share it), review the dated evidence, and return to the map.

    Reflect with a clear choice about sharing.

    Activity reflections are shared with the practitioner by default, while journal entries start private. Your client stays in control and can choose what they share or keep to themselves.

    After a couple of weeks, Maya returns to the same relationship and questions. Any movement is evidence for a better conversation, not proof or a final verdict.

    What this gives you

    Useful material for the work, a clear boundary around private thinking, and a dated starting point for the next choice.

    Demonstration reflection screen showing blank reflection fields and sharing controls, with no private journal content displayed.
    04.1 · Your choice to shareThe demonstration shows how a client controls sharing without displaying any journal text.
    Trust Map summary showing a Delivery and Consistency gap and the chosen early-warning behaviour.
    04.2 · Return to the Trust MapThe return keeps the relationship, focus and chosen behaviour connected.

After a couple of weeks, return to the same relationship and questions. Any movement is evidence for a better conversation, not proof or a final verdict.

A straight word about measurement

A baseline, not a verdict.

The Trust Map records one person's structured view of how another may experience them. It is not an objective diagnosis of whether they are trusted. Its value comes from being specific, dated and repeated under the same questions.

Start with one relationship

See exactly what your clients will experience.

28 days free. No credit card. No automatic subscription. You decide whether to continue.

Start your free 28-day trial