What does the Self-Assessment ask?
There are 20 questions, one for each of the behaviours that strengthen trust. Each asks the same thing: over the last 30 days, how often did you do this?
You answer on a seven-point scale, from almost never to almost always. There are no right answers. It takes a few minutes.
How is it different from a Trust Map?
The two tools answer different questions.
- Self-Assessment: how consistently do I show these behaviours across my work, in general?
- Trust Map: in one specific working relationship, where might this person’s confidence in me be thinner than I think?
Use the Self-Assessment when you are working on your behaviours in general, for example as part of a development programme. Use a Trust Map when there is a particular person and situation in front of you.
What do you get back?
A picture of all 20 behaviours, showing how often you said you did each one. It is a starting point, not a grade.
The Hub shows the behaviours you said you do least often. You can choose from those, or choose any of the 20, by asking which one will have the most positive impact for you. Each behaviour you choose becomes its own Behaviour Playlist of short activities to use in real work.
You can run up to five playlists at once. We suggest two or three, so each one gets proper attention.
Is it accurate?
It is your own view, and self-ratings are often off (Dunning, Heath & Suls, 2004). That is why it is not used as a verdict on whether you are trusted. Its job is to help you choose something worth practising, and to give you a dated starting point to compare against later.
When do you retake it?
After at least 30 days. New behaviour takes time to settle, and a shorter gap mostly measures how you felt that week (Lally and colleagues, 2010).
Your Trust Journey report then shows what moved in the behaviours you chose to work on. It is honest about any that went down, as well as those that went up.
In the free trial you can take the Self-Assessment and see your result. Your trial playlist comes from your Trust Map. If you take the Self-Assessment early enough in the trial, you can retake it before the trial ends.
Who sees your result?
If you work with a coach or L&D lead, your result is shared with them by default, and you can switch sharing off. Group reports only show figures once at least five people have shared, so no one is singled out.
Is it the same as the Leadership Programme Check?
No. The Leadership Programme Check is for L&D teams and looks at how a programme is designed. The Self-Assessment is for an individual leader and looks at their own behaviour.