For internal L&D and leadership development teams
The Trust Leader Hub helps L&D teams move leadership practice into the working day. Leaders practise one behaviour that strengthens trust in their real work, then record what happened.
Try it yourself first: 28 days free, no credit card, no automatic subscription.
One connected journey you can follow.
One person, one situation. Ask the five Trust Questions, read the Trust Map, and choose the one behaviour that matters.
Choose and sequence the practice. Pick the Behaviour Playlist that strengthens that behaviour.
Practise it in the real relationship, away from the screen, where the trust is actually needed.
Capture what changed (keep it private or share it), review the dated evidence, and return to the map.
After a couple of weeks, return to the same relationship and questions. Any movement is evidence for a better conversation, not proof or a final verdict.
The problem
Operational managers want their leaders to develop. They also need the work covered. So every programme runs into the same question about release time.
Shorter sessions and microlearning reduce the time in the room. They can still leave the learning apart from the conversations, decisions and pressures where leaders actually need to behave differently.
And a completed course shows that someone completed a course. It doesn't show whether anyone experienced different behaviour.
Trust Leader moves more of the practice into the work leaders are already doing. Read why shorter isn't the whole answer.
How it fits your programme
Each leader follows the four-stage Trust Journey between your facilitated sessions.
Each leader chooses a working relationship that matters, uses the five Trust Questions to read their Trust Map, and picks one behaviour to work on.
A Behaviour Playlist sets out short activities for that behaviour.
They practise the behaviour in real conversations and decisions over the following days.
They record what happened. You review it and bring it into the next session or programme review.
Each leader's Trust Map points them to the behaviour that matters in their own working relationship, and a prepared Behaviour Playlist is ready for it. You spend your time on oversight, not design.
What the Hub does
Everything below works in the Hub today.
An activity takes around 10 to 15 minutes to work through. The participant then has at least 48 hours to try the behaviour at work before they can mark it complete and reflect. So their Reflection describes what happened when they tried it.
Well-timed emails encourage each participant to keep practising and to reflect, with limits on how often anyone is contacted. They hear when their practice window is over, check-ins follow 14, 30 and 60 days after a Behaviour Playlist, and you can send a nudge yourself.
Your Insights view shows each participant's progress. You always see their Trust Map. Reflections are shared with you by default and the participant can switch each one off. Journal entries stay private.
Download a group-level report for a programme. It shows no individual rows, names are removed from quoted Reflections, and Journal entries are never included.
Each participant's Trust Journey can be downloaded as a record of where they started, what they practised and what they reported.
As a Practitioner you get your own Trust Maps and Behaviour Playlists, the same as the people you support. Map the working relationships you want to improve and practise alongside them.
Test it properly
Try the 28-day Trust Journey yourself first. Then test it with a real cohort on a named programme over 90 days, before you think about anything wider.
A useful pilot measures more than logins. Record participant and facilitator time, any release time, the design time you didn't have to spend, where the practice fitted the work and where it caused friction, alongside use and what leaders reported.
Paid access is 5 seats for £75 a month or £750 a year, excl. VAT. Larger cohorts? Talk to us.
Questions answered plainly
Use your facilitated sessions to set the focus. Between sessions, each leader works through a Trust Journey in the Hub: they map a working relationship, practise one behaviour through short activities at work, and record a Reflection. You review progress and bring what they report into the next session.
An activity takes around 10 to 15 minutes to work through. The practice itself happens in conversations and decisions the leader is already having, so there's no extra time away from the job. A pilot is the best way to measure how much time it takes in your setting.
You see each participant's progress and their Trust Map. Reflections are shared with you by default, and each participant can switch any of them off. Journal entries stay private. You can download a Cohort Impact Report for a group, with no individual rows.
No. Reflection is a dated, self-reported record of what a leader noticed, tried and experienced. It gives you far more to review than course completion, and we describe it as reported movement.
Yes. Tell us about a named programme and we'll discuss a 90-day pilot with a real cohort. A useful pilot records participant and facilitator time, any release time, where the practice fits the work and where it causes friction, alongside use and reported movement.
Start with the free 28-day trial. Paid access is 5 seats for £75 a month or £750 a year, excluding VAT. For larger cohorts, talk to us.
Start with one relationship
28 days free. No credit card. No automatic subscription. You decide whether to continue.
