For external learning providers
Your client may commission a few hours or days. The Trust Leader Hub helps leaders keep practising the behaviour at work after your session ends, and gives you a record of what they report.
Try it yourself first: 28 days free, no credit card, no automatic subscription.
One connected journey you can follow.
One person, one situation. Ask the five Trust Questions, read the Trust Map, and choose the one behaviour that matters.
Choose and sequence the practice. Pick the Behaviour Playlist that strengthens that behaviour.
Practise it in the real relationship, away from the screen, where the trust is actually needed.
Capture what changed (keep it private or share it), review the dated evidence, and return to the map.
After a couple of weeks, return to the same relationship and questions. Any movement is evidence for a better conversation, not proof or a final verdict.
The problem
Clients often commission a short leadership programme, then expect leaders to apply the learning once you have gone.
Repeated practice in real workplace situations can't fit inside the room. Without it, useful learning can fade as leaders return to the same relationships and pressures.
Trust Leader gives your programme a workplace-practice phase that carries on after you leave. How to move practice into the workplace.
How it fits your offer
Each leader follows the four-stage Trust Journey after your session.
In or after your session, each leader chooses a working relationship, uses the five Trust Questions to read their Trust Map, and picks one behaviour.
A Behaviour Playlist gives them short activities for that behaviour.
They practise it in their own conversations and decisions back at work.
They record what happened, giving you and your client something real to review.
Each leader's Trust Map points them to the behaviour that matters in their own working relationship, and a prepared Behaviour Playlist is ready for it. You spend your time on oversight, not design.
What the Hub does
Everything below works in the Hub today.
An activity takes around 10 to 15 minutes to work through. The participant then has at least 48 hours to try the behaviour at work before they can mark it complete and reflect. So their Reflection describes what happened when they tried it.
Well-timed emails encourage each participant to keep practising and to reflect, with limits on how often anyone is contacted. They hear when their practice window is over, check-ins follow 14, 30 and 60 days after a Behaviour Playlist, and you can send a nudge yourself.
Your Insights view shows each participant's progress. You always see their Trust Map. Reflections are shared with you by default and the participant can switch each one off. Journal entries stay private.
Download a group-level report for a programme. It shows no individual rows, names are removed from quoted Reflections, and Journal entries are never included.
Each participant's Trust Journey can be downloaded as a record of where they started, what they practised and what they reported.
As a Practitioner you get your own Trust Maps and Behaviour Playlists, the same as the people you support. Map the working relationships you want to improve and practise alongside them.
In your proposal
Present the facilitated work and the workplace practice as connected parts of one programme. Make the period of practice and Reflection visible to the client, and say what follow-up support you'll give.
A pilot with one client cohort is a good way to learn how much participant and facilitator time the practice needs in that setting.
Paid access is 5 seats for £75 a month or £750 a year, excl. VAT. Larger or multiple cohorts? Talk to us.
Questions answered plainly
Use the time your client commissions to set the focus and introduce the behaviour. Afterwards, each leader follows a Trust Journey in the Hub: they practise one behaviour through short activities at work and record a Reflection. You review what they report and use it in any follow-up.
No. You keep the professional judgement and the relationship with the client. The Hub supports the practice that can't fit inside a workshop.
Yes. You can present the facilitated sessions and the workplace-practice phase as connected parts of one programme. Say what follow-up support you'll give, so the client knows where it starts and ends.
You can download a Cohort Impact Report for a group, with no individual rows and names removed from quoted Reflections. Each participant's Trust Journey can also be downloaded. Reflection is self-reported, so present it to the client as reported movement.
Yes. Seats are used by active participants, and removing someone frees their seat for the next cohort. Paid access starts at 5 seats for £75 a month or £750 a year, excluding VAT. For larger or multiple cohorts, talk to us.
Start the free 28-day trial to experience the journey your participants will follow. For a real client programme, talk to us about a 90-day pilot.
Start with one relationship
28 days free. No credit card. No automatic subscription. You decide whether to continue.
